Privacy Policy
At Kualium we are committed to protecting your personal data and handling it with full transparency.
Who is the data controller?
Kualium Chemical Process for Metals, S.A. de C.V. ("Kualium"), located at Impulso 2607, Complejo Industrial Impulso, 31183 Chihuahua, Chihuahua, Mexico, is responsible for processing the personal data we collect.
What data do we collect?
We only collect the personal data you voluntarily provide through the contact and quote request form: name, company, email address, phone number, service of interest, and the message you choose to send us. We do not collect sensitive data.
How do we use your data?
We use your data exclusively to handle your request, contact you back, and follow up on the information you asked us for. We do not use it for any other purpose without your consent.
How long do we keep your data?
We keep your data only for as long as needed to handle and follow up on your request. Once the purpose is completed, we delete it.
Analytics and browsing tools
To improve our website we use audience measurement tools such as Google Analytics and Microsoft Clarity. These tools may collect information about your browsing on the site (such as pages visited, source, and behavior) in an anonymous, aggregated way and may place cookies. Browsing data is processed according to those providers' privacy policies and is not combined with the data you leave in our form.
Your ARCO rights
You have the right to access, rectify, cancel, or object to the processing of your personal data (ARCO rights). To exercise them, contact us at [email protected] and we will gladly handle your request.
Updates
This policy may be updated when necessary. Any changes will be published on this page.